FAQs

Have Questions? We've Got Answers.


Can you come on weekends?

Yes, we have Saturday appointments available.


Do you accept credit cards?

Yes, we accept many forms of payment: cash, all credit cards, checks & Paypal.


How long does it take?

On average brake jobs take forty-five minutes to an hour at most.


Do you work in the rain?

Yes, all our tools are waterproof and our technicians have great rain gear.


Can you come to my work or my apartment complex?

Yes, we can do brake repair at office buildings, in parking garages, on parking lots or low traffic streets. We have insurance and liability coverage to conduct repairs on third party properties.


Will it cost the same no matter where I live?

Yes, price varies only on the make and model of your vehicle and the repairs necessary.


Do you offer a warranty?

Yes, all parts and labor are covered under a comprehensive 12 month, 12,000 mile nationwide warranty.


Do you service all makes and models?

Yes, all of our technicians have the tools and experience to service everything from the simplest domestic cars to the most advanced imports.


How competitive is your pricing?

We are confident in our prices being 10-30% below most automotive shops. We often beat other quotes by 40% or more. We don’t have the same overhead as most shops and we pass the savings onto you.


Have your technicians passed a background check?

Yes, all Brakes To Go technicians have passed a background check. You can see pictures of our employees on our about us page.


Are your technicians ASE certified?

Yes, every Brakes To Go technician has at least 5 years experience in the field and has been ASE certified. All of our mechanics are over-qualified for the position. They can help identify other possible problems with your vehicle such as suspension, a/c, belt and hoses… and they’d be happy to share their opinion.


What kind of brake pads do you use?

For most applications we use Wearever Platinum Professional Ceramic or Semi-Metallic brake pads. These premium brake pads should last anywhere from 50k-65k miles.


Will you machine/turn the rotors when replacing brake pads?

We don’t machine rotors for several reasons. We use top of the line ceramic that can form to little imperfections in the rotors and still stay quiet. If your rotors were in need of machining we would replace them for several reasons: 1. We can replace rotors and pads for the same price most shops charge to machine rotor and replace pads. 2. When a rotor is machined you make it thinner decreasing its ability to cool properly, which leads to warping and a vibration in the pedal and/or steering wheel. We fix your brakes right the first time so you don’t have to come back in 6 months to spend more money on new rotors.

 

 

All Mobile Brake Guys Repairs are Backed by Our
12 MONTH, 12,000 MILE NATIONWIDE WARRANTY